FAQ

GENERAL QUESTIONS

How are Botanical Me products different than other natural products?

Botanical Me products are therapeutic, luxurious AND socially conscious. We want to take you on a journey towards better health and beautiful happiness. Unlike other companies that use synthetic fragrances, Botanical Me represents true aromatherapy. Every product contains 100% pure essential oils expertly blended for their health benefits. We put a high value on the source of our botanicals–whenever possible we source organic and wild crafted ingredients from farms and collectives in Africa.

Where are Botanical Me products manufactured?

My sister and I personally formulate and oversee the production every product. Our products are produced and packaged in California. Each batch of product is produced in small quantities to ensure premium quality.

Does Botanical Me test on animals?

Absolutely not. Our products are people-tested…always on the ourselves first! Yay!

Where does Botanical Me get their botanicals and ingredients?

The essential oils, plant oils, and herbs found in our products are grown all over the world, and whenever available we choose African grown.

What is the shelf life of Botanical Me Products?

We recommend using your products within one year of purchase to ensure maximum aromatherapeutic benefits. Though the products should not spoil, the medicinal potency of the herbs and oils will begin to decline after this amount of time.

What is the shelf life of Botanical Me Products?

We recommend using your products within one year of purchase to ensure maximum aromatherapeutic benefits. Though the products should not spoil, the medicinal potency of the herbs and oils will begin to decline after this amount of time.

PHILANTHROPY

What charity does Botanical Me support?

We donate 10% of annual profits to the non-profit organization Malaria No More. To learn more about their livesaving work in Africa visit www.malarianomore.org

Why did Botanical Me choose Malaria as its philanthropic campaign?

According to the WHO, a child in Africa dies every minute due to malaria. This is unacceptable and it doesn’t have to be this way. Besides the health concerns, economic impact,

Throughout her travels to Africa, malaria has always been a personal concern for Botanical Me founder Jill Hansen. To prevent bites, she would prepare herself blends of essential oils to repel mosquitos. It wasn’t until 12 years later in 2012 that a touching conversation with her husband (a survivor of malaria) triggered a “lightbulb” moment. They spoke about the plight of e She could transform her aromatherapy business into an arm for malaria charities. Read more about the founding vision here.

INGREDIENTS

What are your products attributes?

What is shea butter?

Shea Butter is the oil from the nuts of shea trees that grow wild throughout the wooded savannas of West and Central Africa. Shea Butter has been used for centuries in Africa as a decongestant, an anti-inflammatory for sprains and arthritis, healing salve, lotion for hair and skin care, and cooking oil. However, the protective and emollient properties of Shea Butter are most valued for skin care. Shea Butter is mentioned in many African historical documents, including a reference as early as Cleopatra’s Egypt, which mentions caravans bearing clay jars of Shea Butter for cosmetic use.

In modern clinical trials, Shea Butter was found to help to protect skin against climate and UV aggressions, prevent wrinkle formation, soothe irritated and chapped skin, and moisturize the epidermis. Shea Butter also enhances cell regeneration and capillary circulation, which helps prevent and minimize stretch marks, inflammations, and scarring.

At Botanical Me, we use only raw and unrefined shea butter, making our products far superior to other shea products on the market. Most other cosmetics use refined shea butter that has been extracted by solvents, bleached and deodorized-a process that depletes the therapeutic and nutrient capacity of the shea.

Where does your shea butter come from?

We proudly source our shea butter from a women’s collective in Togo, West Africa. The women hand harvest and hand process the shea butter in the traditional manner.

Are your products 100% Vegetarian?

Yes, all our products are 100% vegetarian.

Are all your products Vegan?

While all our products are 100% vegetarian, not all are vegan. Several of our products have beeswax and honey in their formulas. Refer to the Details tab at the bottom of each product page for information to find out if a product is vegan or not.

Are your products Gluten Free?

Most of our products are Gluten Free. Please refer to packaging to determine if product is gluten free or not.

I have severe allergies. Can you tell me what is in your proprietary blend of essential oils?

We are not able to disclose the exact blend of all natural essential oils and extracts used in our products. However, if you are allergic to a particular ingredient, please contact us and wecan let you know if the product contains that.

Do Botanical Me products contain fragrance (parfum)

We use the international standard INCI to list our ingredients. The INCI standard requires the words “fragrance (parfum)” be added to the label when extracts and oils are used, even if they are all natural. Please know that all our fragrances—or blends of extracts and essential oils—meet all guidelines set forth by the Natural Product Association (NPA).

PRODUCT PACKAGING

IS THE PACKAGING RECYCALBLE? BPA FREE?

Yes, all our tubes, bottles, and caps are recyclable and free of BPA. Refer to packaging for recyclability information.

CUSTOMERS, FUNDRAISERS AND RESELLERS

How can I get coupons for your products?

From time to time we offer special promotions for our products. To make sure you’re among the first to hear about any special offers, as well as new product news, please add your information to our email signup.

Can I buy Botanical Me products wholesale?

Yes, our product line is available to professional salons, spas and retail stores. Please send an email inquiry to wholesale@botanicalme.com.

How do I start a fundraiser?

Please send an email inquiry to wholesale@botanicalme.com.